Friday, June 6, 2008

Bye Bye Charter

Our internet went down yesterday shortly after I blogged. That was the 7th day in a row that it went down for a long period of time. It only works reliably after 10 PM and in the mornings before 9 AM. I called AT&T yesterday and we will have DSL installed next Thursday. Until then, we will plan to use the internet in the mornings. It is somewhat frustrating, and Charter's customer service has been awful. I have spoken to about 10 different people in the past week and only one was polite and helpful, but all she could do was give me a credit. She couldn't fix the problem or tell me how long to expect the outages.

Caleb's speech evaluation went well. The speech pathologist was very impressed with his intelligence. He knows all of his letters, colors, and numbers. He also demonstrated an ability to make inferences. (She had pictures of situations like a broken bike or spilled food and asked, "How did the boy get hurt?" She also said that he was the calmest boy that she has ever seen and loved how sweet he is. He really is a very good-natured, easy-going boy. That being said, his speech tested at 1 year 10 months, so he is behind on expressive language skills. She will start regular therapy with him next Friday. I think that he will improve quickly since he is now receiving regular instruction in speech.

1 comment:

Unknown said...

Regarding the internet, we had a VERY similar issue here with Comcast Cable. Unfortunately, our problem was intermittent so we couldn't give them an exact time frame to work with. We kept having people come to our house but they couldn't do anything about it because the internet happened to not be down when they were here. It was VERY frustrating, but it got fixed eventually.

Regarding Caleb, sounds like an excellent plan! It is important for parents to recognize that there are so many different aspects to a child's ability to understand and navigate through the world, what some might call "intelligence". Having the receptive language is a good thing, and the expressive will catch up!